- This workshop aims to identify the principles of andragogy and adult education, discuss the role of trainers, characteristics of effective trainers, training principles and techniques, effective delivery, training evaluation (knowledge), and apply teaching methods in training sessions.
- The workshop methods include lectures, group exercises, video/audio presentations, quizzes, and presentations.
Course Content
- Ice Breaking and Group Formation
- Andragogy in Adult Education
- Characteristics and Attitudes of Trainers
- Introduction to Sexual Harassment, Its Impact on Victims, and Actions and Steps Victims Should Take
- Advocacy Skills for the Anti-Sexual Harassment Act 2022 (Act 840)
- Training Needs Analysis
- Training Delivery Methods
- Preparation of Teaching and Learning Materials
- Preparation for Micro Teaching Techniques
- Practical Session for Micro Teaching Techniques - Presentation
- Learning Reflection Session / Summary
Target Groups
Open to those who have attended the Sexual Harassment Awareness and Understanding Workshop and passed the Psychometric Test.
Course Duration
28 Hours
Organiser's Information
Fees
Free
- This course aims to enhance participants' understanding and knowledge of the fundamentals of psychological approaches in case management. The basic psychological skills taught in this course will help improve efficiency and handling of cases using psychological methods.
Course Content
- Pre-Course Assessment and Ice Breaking
- Introduction to Psychology
- Building Personal Development
- Basic Preparation for Case Management
- Communication Skills in Case Management
- Exploring Issues in Case Management
- Positive Mindset Management
- Reflection and Evaluation
Target Groups
- Community Development Officers, Assistant Community Development Officers, Community Development Assistants
- Scheme S officers from other relevant departments/agencies
- Non-Governmental Organisations (NGOs)
Course Duration
18 Hours
Organiser's Information
Fees
RM 30.00
- This course introduces foundational knowledge in the field of social work, aiming to provide exposure and understanding of the history of social work, principles, values, and ethics of social work, as well as services related to social work practices.
Course Content
- Introduction to Social Work
- Social Welfare
- Service Contexts in Social Work Practice
- Policies, Legislation, and Advocacy in Social Work Practice
- Human Behavior in Social Environments
- Principles, Values, and Ethics of Social Work
Target Groups
- Community Development Officers, Assistant Community Development Officers,Community Development Assistants
- Scheme S officers from other relevant departments/agencies
- Non-Governmental Organizations (NGOs) in the social field
Course Duration
12 hours
Organiser's Information
Fees
RM 30.00
- This course is an advanced program following the Basic Social Work Knowledge Course, where participants will gain exposure to social work methods, case management skills, and interpersonal communication skills required as social workers.
Course Content
- Interpersonal Communication Skills
- Case Management Skills
- Social Work Methods with Individuals and Families (Casework)
- Social Work Methods with Groups
- Social Work Methods with Communities
- Social Work Supervision
Target Groups
- Community Development Officers, Assistant Community Development Officers, Community Development Assistants
- Scheme S officers from other relevant departments/agencies
- Non-Governmental Organizations (NGOs) in the social field
Course Duration
18 Hours
Organiser's Information
Fees
RM 30.00
- This course aims to enhance understanding of the processes and skills involved in managing case conferences. Participants will learn effective and continuous skills for managing case conferences through structured teaching and learning processes.
Course Content
- Introduction to Case Conferences
- Case Conference Membership
- Skills in Managing Case Conferences
- Case Conference Process (Pre, During, Post, and Simulation)
- Course Discussions and Evaluations
Target Groups
- Community Development Officers, Assistant Community Development Officers, Community Development Assistants
- Scheme S officers from other relevant departments/agencies
- Non-Governmental Organisations (NGOs)
Course Duration
18 Hours
Organiser's Information
Fees
RM 30.00
- This course aims to enhance understanding and provide comprehensive clarification on investigation techniques, preparing investigation files, and minute-taking according to proper standards. It also aims to improve participants' efficiency in conducting investigations on Childcare Centres and Care Centres under the Childcare Centre Act 1984 [Act 308] and the Care Centre Act 1993 [Act 506].
Course Content
- Malaysian Legal System
- Ethics in Court
- Child Care Centre Act 1984 and Child Care Centre Regulations 2012
- Care Centres Act 1993 and Care Centres Regulations 1994
- Guidelines for Investigation of Child Care Centres and Care Centres
- Preparation of Investigation Papers (Child Care Centre Act 1984, Care Centres Act 1993, Criminal Procedure Code)
- Criminal Procedure Code
- Mock Trial Preparation
- Investigating Officer Competency Assessment
- Mock Trial with Prosecuting Officer
Target Groups
- Community Development Officers, Assistant Community Development Officers, Community Development Assistants
Course Duration
72 Hours
Organiser's Information
Fees
RM 50.00
- This course aims to provide exposure to the history, development, and importance of community work, along with a comprehensive explanation of the models, key concepts, and roles of community workers. Additionally, participants will gain detailed knowledge of the processes involved in implementing community work and preparing draft proposals for community projects.
Course Content
- Introduction to Social Work with Communities
- Models and Processes of Community Work
- Community Work Assessment
- Planning Community Work Interventions
- Implementation of Community Work
- Final Evaluation and Termination of Community Work
- Fieldwork for Community Work
- Mobilising Community Members
- Group Discussions
- Presentations and Discussions
Target Groups
- Community Development Officers, Assistant Community Development Officers, Community Development Assistants
- Scheme S officers from other relevant departments/agencies
- Non-Governmental Organisations (NGOs)
Course Duration
24 Jam
Organiser's Information
Fees
RM 30.00
- This course aims to enhance basic counseling knowledge to deliver professional and effective helping services while encouraging community involvement in the process of assisting others.
- The course will be conducted through lectures, group exercises, video/audio screenings, quizzes, role plays or simulations, and flash cards.
Course Content
- Ice Breaking / Briefing and Group Formation
- Introduction to Guidance and Counseling
- Principles and Ethics of Counseling
- Basic Counseling Theories
- Phases and Processes in Counseling
- Basic Helping Skills
- Communication Skills
- Methods of Helping
- Group Guidance
Target Groups
Open to all
Course Duration
18 Hours
Organiser's Information
Fees
RM 30
- This course aims to provide exposure to crises/disasters, mental health issues, and the application of Psychological First Aid (PFA) principles to assist crisis/disaster victims in the community. Participants will learn self-care practices while helping others and assess the severity of disturbances experienced by victims during crises/disasters.
Course Content
- Pre-PFA Assessment and Ice Breaking
- Introduction to Crises and Disasters in Malaysia
- Mental Health Issues and Their Impact on Victims
- Basic Helping Skills in Crisis Situations
- Psychological First Aid (PFA)
- Crisis Assessment and Evaluation: Based on ALGEE/TAS/DASS
- Crisis and Trauma Intervention
- Conducting Group Sessions
- Case Scenario Simulations
- Self-Care
Target Groups
- Community Development Officers, Assistant Community Development Officers, Community Development Assistants
- Scheme S officers from other relevant departments/agencies
- Non-Governmental Organisations (NGOs)
Course Duration
24 Hours
Organiser's Information
Fees
RM 30.00
- This course aims to expose participants to social models and theories used in case management. The course delivery involves lectures, discussions, presentations, assessments, and simulation exercises.
Course Content
- Introduction to Social Theories and Models
- Psychosocial Development Theory
- Social Learning Theory
- Human Needs Theory
- Attachment Theory
- Conflict Theory
- Systems and Ecological Theory
- Empowerment Theory
- Crisis Intervention
- Solution-Focused Model
- Problem-Solving Model
- Cognitive Behavioral Model
- Task-Centered Model
Target Groups
- Community Development Officers, Assistant Community Development Officers, Community Development Assistants
- Scheme S officers from other relevant departments/agencies
- Non-Governmental Organizations (NGOs)
Course Duration
28 Hours
Organiser's Information
Fees
RM 30.00